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Studio Policies

At Wild Roots, I thrive on providing each and every guest with the best possible service I can offer. This is why I have some basic policies in place to ensure everyone enjoys their personalized experience. 

All new color clients require an in-person consultation prior to booking.


48-hour cancelation policy - Subject to a cancelation fee of  50% of all services scheduled. Same day cancelation/no shows are subject to a fee of 100% all services scheduled.

Late policy - Appointments beginning later than 20 mins after original appointment time are subject to rescheduling and cancelation fee.

Open Communication Policy- If at any point within 7 days after your appointment you feel unhappy with your hair, the door is open to communicate to Carlie you'd like a re-do.

Image by Denise Karis
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