At Wild Roots, I thrive on providing each and every guest with the best possible service I can offer. This is why I have some basic policies in place to ensure everyone enjoys their personalized experience.
All new color clients require an in-person consultation prior to booking.
48-hour cancelation policy - Subject to a cancelation fee of 50% of all services scheduled. Same day cancelation/no shows are subject to a fee of 100% all services scheduled.
Late policy - Appointments beginning later than 20 mins after original appointment time are subject to rescheduling and cancelation fee.
Open Communication Policy- If at any point within 7 days after your appointment you feel unhappy with your hair, the door is open to communicate to Carlie you'd like a re-do.